Introduction:
Dear [Recipient’s Name],
I am writing this letter to express my deepest apologies for [mistake/error] that I have caused. I understand that this has caused you inconvenience and unnecessary trouble, and I regret that I have let you down. Please allow me to explain the situation and make things right.
Body:
Admitting Fault:
I realize that my actions were inappropriate, and I accept full responsibility for my mistake. I understand that my actions have hurt you, and for that, I am truly sorry. I assure you that this will not happen again in the future.
Explanation and Offer of Solution:
I would like to explain the situation to you if you will allow me to do so. [Provide a brief explanation of the circumstances that led to the mistake]. I am willing to take any corrective action necessary to make things right. I would like to offer [offer of solution] as a gesture of my commitment to resolving this issue.
Request for Forgiveness:
I understand that you may find it difficult to forgive me immediately. All I can ask is that you consider my apology and the corrective action I have proposed. I would appreciate a chance to make things right and regain your trust. Once again, I apologize for the inconvenience I have caused, and I hope that we can put this matter behind us and move forward.
Conclusion:
Thank you for taking the time to read this letter. I understand that I have caused you trouble, and I appreciate your patience and understanding in this matter. If there is anything further that I can do to rectify the situation, please do not hesitate to contact me.
Sincerely,
[Your Name]
Translation:
介紹：
親愛(ài)的 [收件人姓名]，
我寫(xiě)這封信是為了表達(dá)我最深刻的歉意，因?yàn)槲宜傅腻e(cuò)誤/失誤給您帶來(lái)了不便和麻煩，我對(duì)此感到非常遺憾。請(qǐng)?jiān)试S我解釋一下情況，并將事情處理好。
正文：
承認(rèn)錯(cuò)誤：
我意識(shí)到我的行為是不恰當(dāng)?shù)?，我?duì)我所犯的錯(cuò)誤/失誤負(fù)全部責(zé)任。我明白我的行為會(huì)傷害到您，對(duì)此我深感抱歉。我向您保證，今后這種事情不會(huì)再發(fā)生。
解釋并提供解決方案：
如果您愿意，我想向您解釋一下情況。[簡(jiǎn)要解釋導(dǎo)致失誤的情況]。我愿意采取任何必要的糾正措施來(lái)解決問(wèn)題。我希望作為一個(gè)處理此問(wèn)題的承諾，能為您提供[解決方案]。
請(qǐng)求原諒：
我知道您可能會(huì)覺(jué)得很難立即原諒我。我能做的就是請(qǐng)您考慮我的道歉以及我提出的糾正措施。我希望得到一個(gè)機(jī)會(huì)來(lái)彌補(bǔ)這一錯(cuò)誤并贏得您的信任。再次表達(dá)我的歉意，我希望我們可以讓這件事情過(guò)去，繼續(xù)前進(jìn)。
結(jié)語(yǔ)：
感謝您抽出時(shí)間閱讀這封信。我知道我的錯(cuò)誤/失誤給您帶來(lái)了麻煩，我很欣賞您在這件事情上的耐心和理解。如果我還能為解決這個(gè)問(wèn)題做更多的事情，請(qǐng)不要猶豫與我聯(lián)系。
誠(chéng)摯地，
[您的名字]
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